Our fulfillment team is dedicated to making sure that you get your dahlelama gear as quickly as possible. Please be aware that we do require an additional 3-10 business days to print and process your order_before it can be shipped. This is due to the fact that the majority of our products are not pre-printed. Domestic shipments are typically delivered 3-7 days
Free Returns and Exchanges
We to offer free returns and exchanges on all orders.
If your shirt isn't the right fit, or you aren’t fully satisfied with your purchase, we’ll replace your order or give you your money back. Please use our contact form to get in touch with us to request an exchange or refund. Items must be returned within 30 days of purchase, in original condition, to qualify for an exchange or refund. Please allow 3-5 days for processing on all returns and in stock exchanges. In the event a requested item is unavailable, we will notify you first thing. Refunds typically appear on your statement 1-2 business days after the refund is initiated. Please note that returns or exchanges must be initiated within 30 days of purchase in order to qualify.
Shipping and Order Tracking
We ship all orders from our headquarters in Farmington, UT via U.S. Postal Service. They provide great service and can get our shirts to almost any part of the U.S. within 1-3 business days for Priority Mail, within 3-5 business days for First Class Mail.
- You will receive an email confirmation as soon as your order is processed, and another email confirmation when your order is marked for shipment.
- The U.S. Postal Service provides a tracking number so you can keep an eye on your order’s delivery progress. When we print your shipping label, you will receive an email with the tracking number and you can track your package here: https://tools.usps.com/go/TrackConfirm. Please allow 24 hours for the tracking link to update.
- We do not offer upgrades for overnight or express shipping at this time.
- For orders lost or stolen in transit, please contact us to arrange redelivery.